PipelineFX Forum
Qube! => General => Topic started by: westernx on September 21, 2010, 10:47:01 PM
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Hello,
Keep getting the following in the supe log;
>>>> IN: QbQueue::releaseGlobalResource()
>>>> IN: QbQueue::releaseGlobalResource()
>>>> IN: QbQueue::releaseGlobalResource()
>>>> IN: QbQueue::releaseGlobalResource()
>>>> IN: QbQueue::releaseGlobalResource()
>>>> IN: QbQueue::releaseGlobalResource()
>>>> IN: QbQueue::releaseGlobalResource()
>>>> IN: QbQueue::releaseGlobalResource()
over and over again. Then sometimes I get;
supervisor(45436) malloc: *** mmap(size=1785065472) failed (error code=12)
*** error: can't allocate region
*** set a breakpoint in malloc_error_break to debug
terminate called after throwing an instance of 'std::bad_alloc'
what(): St9bad_alloc
supervisor(45183) malloc: *** mmap(size=1785065472) failed (error code=12)
*** error: can't allocate region
*** set a breakpoint in malloc_error_break to debug
terminate called after throwing an instance of 'std::bad_alloc'
what(): St9bad_alloc
. . . and some jobs sit at pending when almost complete.
Is this bad RAM? Have made a bad setting somewhere?
Any help would be appreciated,
Thanks
R
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I have a crash log with the following;
Process: supervisor [76909]
Path: /Applications/pfx/qube/sbin/supervisor
Identifier: supervisor
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: supervisor [35996]
Date/Time: 2010-09-21 14:55:14.753 -0700
OS Version: Mac OS X Server 10.5.8 (9L34)
Report Version: 6
Anonymous UUID: A61230D2-33A5-49DA-ADEE-3F91CEECC9BF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Application Specific Information:
*** single-threaded process forked ***
Thread 0 Crashed:
0 libSystem.B.dylib 0x922fde42 __kill + 10
1 libSystem.B.dylib 0x9237023a raise + 26
2 libSystem.B.dylib 0x9237c679 abort + 73
3 libstdc++.6.dylib 0x90dae005 0x90d66000 + 294917
4 libstdc++.6.dylib 0x90dac10c __gxx_personality_v0 + 1108
5 libstdc++.6.dylib 0x90dac14b std::terminate() + 29
6 libstdc++.6.dylib 0x90dac261 __cxa_throw + 101
7 libstdc++.6.dylib 0x90dac5d8 operator new(unsigned long) + 100
8 libstdc++.6.dylib 0x90dac689 operator new[](unsigned long) + 17
9 supervisor 0x001f92b8 QbString::_resize(int) + 86 (QbString.cpp:242)
10 supervisor 0x001f9331 QbString::copy(char const*, int) + 101 (QbString.cpp:229)
11 supervisor 0x001e32b4 QbPack::restore(short, QbString&) + 236 (QbPack.cpp:563)
12 supervisor 0x0019bc57 QbLog::decode() + 93 (QbLog.cpp:143)
13 supervisor 0x001e3470 QbPack::_unpack(char*, int) + 44 (QbPack.cpp:306)
14 supervisor 0x001e35fe QbPack::restore(short, QbPack&) + 330 (QbPack.cpp:443)
15 supervisor 0x0015e286 QbReport::decode() + 128 (QbReport.cpp:70)
16 supervisor 0x001e3470 QbPack::_unpack(char*, int) + 44 (QbPack.cpp:306)
17 supervisor 0x0017e436 QbMessage::restoreptr(short, QbPack**) + 390 (QbMessage.cpp:85)
18 supervisor 0x0017b875 QbMessage::decode() + 195 (QbMessage.cpp:251)
19 supervisor 0x001e3470 QbPack::_unpack(char*, int) + 44 (QbPack.cpp:306)
20 supervisor 0x001e369b QbPack::unpack(char*, int) + 111 (QbPack.cpp:284)
21 supervisor 0x00191612 QbDaemon::eventloop(int) + 762 (QbDaemon.cpp:232)
22 supervisor 0x00194e9f QbPreForkDaemon::forkChild() + 361 (QbPreForkDaemon.cpp:350)
23 supervisor 0x00195657 QbPreForkDaemon::eventloop(int) + 851 (QbPreForkDaemon.cpp:675)
24 supervisor 0x000cd362 QbSupervisor::run() + 1074 (QbSupervisor.cpp:356)
25 supervisor 0x000de1f3 main + 2235 (supervisor_main.cpp:242)
26 supervisor 0x0000285a _start + 216
27 supervisor 0x00002781 start + 41
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9237c639 ecx: 0xbfffd0ac edx: 0x922fde42
edi: 0xa028f5b8 esi: 0x90dc3128 ebp: 0xbfffd0c8 esp: 0xbfffd0ac
ss: 0x0000001f efl: 0x00000282 eip: 0x922fde42 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xa028f8b0
Binary Images:
0x1000 - 0x2cffc0 +supervisor ??? (???) /Applications/pfx/qube/sbin/supervisor
0x1dcf000 - 0x1ee9ff3 libperl.dylib ??? (???) <f149a22f28ea94c69ce6f9a3586b9b06> /System/Library/Perl/lib/5.8/libperl.dylib
0x1f16000 - 0x1f18fff libutil.dylib ??? (???) <5ac8a5517aae408d0fdb6da13a2faf89> /usr/lib/libutil.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x9036a000 - 0x90388fff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x9039a000 - 0x903c9fe3 com.apple.AE 402.3 (402.3) <dba512e47f68eea1dd0ab35f596edb34> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x90652000 - 0x9092cff3 com.apple.CoreServices.CarbonCore 786.11 (786.14) <d5cceb2fe9551d345d40dd1ecf409ec2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90c4c000 - 0x90c70fff libxslt.1.dylib ??? (???) <adfe90a3d564d824d5ae0fa6df8d6c3f> /usr/lib/libxslt.1.dylib
0x90d66000 - 0x90dc3ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x90dc4000 - 0x90dfbfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <41d5aeffefc6d19d471f51ae0b15024f> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x90e0b000 - 0x90f44ff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x91809000 - 0x91890ff7 libsqlite3.0.dylib ??? (???) <aaaf72c093e13f34b96e2688b95bdb4a> /usr/lib/libsqlite3.0.dylib
0x9228f000 - 0x923f6ff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x9248d000 - 0x924b8fe7 libauto.dylib ??? (???) <4f3e58cb81da07a1662c1f647ce30225> /usr/lib/libauto.dylib
0x9283c000 - 0x92a0dff3 com.apple.security 5.0.6 (37592) <5d7ae92f2e52ee7ba5ae658399770602> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92a1f000 - 0x92a26ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x92b09000 - 0x92b09ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x92bf4000 - 0x92c73ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x92e7f000 - 0x92f60ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x92f61000 - 0x92faafef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x94719000 - 0x9471dfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x94727000 - 0x9473dfff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x947dc000 - 0x947eaffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x94839000 - 0x948e0fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x94a5a000 - 0x94b8dfe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x95209000 - 0x952e9fff libobjc.A.dylib ??? (???) <3ca288b625a47bbcfe378158e4dc328f> /usr/lib/libobjc.A.dylib
0x975c3000 - 0x97650ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97651000 - 0x9770cfe3 com.apple.CoreServices.OSServices 228.1 (228.1) <ebdde14b3ea5db5fcacf39fcfda81294> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x97716000 - 0x9771efff com.apple.DiskArbitration 2.2.1 (2.2.1) <ba64dd6ada417b5e7be736957f380bca> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97df9000 - 0x97e86ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x97e8a000 - 0x97e91fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
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Hi there,
I haven't seen this before, so it could be something particular to your site.
Would you be able to send us the supelog from your supervisor machine, as well
as the job log folder from a job that went thru this issue? Please zip and send them
to our support@pipelinefx.com address. If the zipped files are bigger than a few MBs,
then please upload it to our ftp server, into the /pub/incoming folder, and let us know.
FYI, included below is where to find the supelog/joblog and send it to us.
Please make sure to include a descriptive subject to your email, and also
mention this forum thread (http://www.pipelinefx.com/forum/index.php?topic=946.0) in the body.
Thanks!
-shinya.
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In order to address your problem more completely, please send us the Supervisor log.
You can locate the log file by logging into your Supervisor, and looking for supelogs in the following folder (depending upon your Supervisor platform):
Windows XP
\Program Files\pfx\qube\logs
Windows 2008 / Vista / Windows 7
\ProgramData\Pfx\Qube\logs\job
Linux, OS X
/var/log
In that folder, you will find a series of supelogs, each numbered for the week of the year.
Zip up the the most current supelog and reply to this email with the zipped file.
Caution: Supelogs can grow very large! If the zipped supelog is larger than 7MB, DO NOT SEND IT as it will delay our ability to respond to your problem.
Instead, excerpt only the parts of the log that correspond to the job ID or day that you observed the problem. Zip up the excerpt and reply to the email message with the smaller file.
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In order to address your problem more completely, please send us the job log directory for the job in question.
You can locate the directory by logging into your Supervisor, and looking for the job log folder in the following location (depending upon your Supervisor platform):
Windows XP:
-----------------------------------
\Program Files\pfx\qube\logs\job
Windows 2008 / Vista / Window7:
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\ProgramData\Pfx\Qube\logs\job
Linux, OS X:
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/var/spool/qube/job
In that folder, you will find a numbered directory that corresponds to the number of thousands in the job ID. (ID < 1000 = 0) Search in one of these folders for the one that corresponds to the correct job ID.
Zip up the entire job ID folder and reply to this email message with the zipped file.
If the zipped job ID folder turns out to be larger than 7MB, don't send it, but let us know and we will help you address the problem in an alternative fashion.