PipelineFX Forum

Qube! => General => Topic started by: connnor.v on March 13, 2013, 09:22:07 PM

Title: Error In Qube
Post by: connnor.v on March 13, 2013, 09:22:07 PM
Can you please tell me the cases in which the following would be displayed for a job?


got work: 41795:80-89 - running

Starting "C:\Program Files\Autodesk\Maya2012\bin\mayabatch.exe"
// Maya exited with status 209
ERROR: exit status: 211
requesting work for: 41795.2


Error: File not found.:
Error: Cannot load scene "Z:\mmm\sp01\pub\seq\360\360_0035\cache\QueenStandard\004\face\faceRender.ma". Please check the scene name.
No output paths found.
No highlights found.
No errors found.
Title: Re: Error In Qube
Post by: BrianK on March 13, 2013, 11:24:46 PM
From what we see here, the tell tale is:

Error: File not found.

Assuming you're running in service mode, the proxy user does not have access to Z:\mmm\sp01\pub\seq\360\360_0035\cache\QueenStandard\004\face\faceRender.ma.  You can verify this by running a test job: Submit > Tests > Test (dir) job...  In the "File" parameter, browse to that file, then submit.  I suspect you will get a "file not found" as well.

It is important to know that when Qube is running as a service, the service is owned by the system user and is run by some proxy account (the local account "qubeproxy" by default).  The proxy account never actually logs in, so any sort of login policies that may mount drive will not actually be run.

The solution depends quite a lot on how your windows network is set up: