PipelineFX Forum

Qube! => Installation and Configuration => Topic started by: mlotierz on November 20, 2008, 06:27:59 PM

Title: XSI Jobtype Plugin Error
Post by: mlotierz on November 20, 2008, 06:27:59 PM
I'm a student lab administrator at Rutgers University in Camden, NJ. I'm relatively new to Qube! and am trying to implement Qube! 5.4 into our lab's renderfarm, but I seem to get an error message when I try to load the "QubeSubmit.py" plugin file.  I have all the updates versions of the XSI jobtype, Qube! core, and Qube! worker. I have ActivePython 2.4 and ActivePerl 5.8 installed on this test machine with the environment variables pointing to the right directory.

Here's the error message from within XSI:

# INFO : Qube location (from QBDIR): C:\Program Files\pfx\qube\

# INFO : Appending to python path "C:\Program Files\pfx\qube\/api/python"

# ERROR : Traceback (most recent call last):

# File "<Script Block >", line 45, in ?

# import qb

# ImportError: Bad magic number in C:\Program Files\pfx\qube\api\python\qb\__init__.pyc

# - [line 45 in C:\Program Files\pfx\jobtypes\xsi\QubeSubmit.py]


There is no "Qube.py" file as the documentation states there should be, so I assumed this "QubeSubmit.py" file was what I needed. There is also no api for versions 6.5 or 7.

Any help would be greatly appreciated.
Title: Re: XSI Jobtype Plugin Error
Post by: Scot Brew on November 21, 2008, 09:12:39 PM
Issue: The line 45 of the QubeSubmit.py script is trying to import the qb python module.  That module is by default located at C:/Program Files/pfx/qube/api/python/qb.

The error message ImportError: Bad magic number that you received is a result of a stale qb/__init__.pyc file that cannot be updated from the qb/__init__.py script, or was compiled from an incompatible flavor or version of python.  More information on the issue can be seen from the following python post.

   http://mail.python.org/pipermail/python-list/2002-January/121561.html

Solution:

If you are still having troubles, then it may be an incompatibility with the python version that XSI is using and the one installed on your system.  There also might be a write permissions issue with that C:\Program Files\pfx\qube\api\python\qb\ directory.  Please let us know the specifics on the XSI version (including if it is 32-bit or 64-bit), the Operating System (including if it is 32-bit or 64-bit), and the versions of Qube installed.
Title: Re: XSI Jobtype Plugin Error
Post by: mlotierz on November 25, 2008, 05:38:17 PM
Quote from: Scot Brew on November 21, 2008, 09:12:39 PM

If you are still having troubles, then it may be an incompatibility with the python version that XSI is using and the one installed on your system.  There also might be a write permissions issue with that C:\Program Files\pfx\qube\api\python\qb\ directory.  Please let us know the specifics on the XSI version (including if it is 32-bit or 64-bit), the Operating System (including if it is 32-bit or 64-bit), and the versions of Qube installed.


The version of XSI being used is 6.5 (32-bit), the operating system running is Windows XP Professional SP2, and the version of Qube! installed is 5.4.

I attempted to remove the "C:\Program Files\pfx\qube\api\python\qb\__init__.pyc" file and have still come up empty-handed.
Title: Re: XSI Jobtype Plugin Error
Post by: mlotierz on November 25, 2008, 06:01:58 PM
Furthermore, when I do delete that compiled Python file, I receive this error message from within XSI:


# INFO : Qube location (from QBDIR): C:\Program Files\pfx\qube\
# INFO : Appending to python path "C:\Program Files\pfx\qube\pi\python"
# ERROR : Traceback (most recent call last):
#   File "<Script Block >", line 45, in ?
#     import qb
# ImportError: No module named qb
#  - [line 45 in C:\Softimage\XSI_6.5\Application\Plugins\QubeSubmit.py]


However, there is a folder in that location named "qb" that doesn't have anything in it now however.
Title: Re: XSI Jobtype Plugin Error
Post by: Scot Brew on November 26, 2008, 08:41:20 PM
It looks like the qb python module is missing files.  Please reinstall and verify that there are the following files in the .../pfx/qube/api/python/qb/ directory: