PipelineFX Forum
Qube! => Installation and Configuration => Topic started by: jbrandibas on January 11, 2010, 03:47:16 PM
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Hello,
I recently upgraded from 5.4 to 5.5.1 and one thing I have noticed is how long it takes to connect to the supervisor via the qubeGUI. Previously the connection was nearly instantaneous, when I opened the GUI, the job and host list was available immediately. After the upgrade, there is a variable amount of time (from 5 to 30 seconds) where it says connecting to supervisor..., then it will connect. This isn't world ending, but it is pretty annoying. Is there anything I can check to see what is going on?
Thanks,
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The 5.5.1 GUI is most likely timing out when trying to directly connect to the MySQL database on the Supervisor. You can disable this check by going into File->Preferences and unchecking the direct MySQL query (which was added in Qube 5.5).
If that does not improve launch performance, send an email to support <at> pipelinefx.com and we can look into it in more detail.
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Whoa, I forgot to have the forum notify me when there was a reply to my post.
I found my answer to this. Turns out that prior to 5.5, the client didn't try and do a name lookup on the IP address of the supervisor. With 5.5, when the GUI starts up, it tries to do a reverse lookup on the IP to get the name of the box first. I tested this by adding the supervisor to my hosts list and it worked flawlessly. I had our IT department add the supervisor to the local DNS server and all is good.
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Hello~
I have a same problem also.
I think the answer will help me.
But I couldn't get some part's meaning.
Please help me if you don't mind.
=> With 5.5, when the GUI starts up, it tries to do a reverse lookup on the IP to get the name of the box first.
What is the box? I cannot understand the box's meaning.
and
=> by adding the supervisor to my hosts list
Where is the hosts list?
Do I have to use supervisor name instead of supervisor IP address?
Sorry for the question.
Thank you for your kindness.
Have great day.
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Sorry, by "the box" I meant the supervisor node. I have always only used the ip address when specifying the supervisor node in the configuration.
The hosts file is in a different location depending on what OS you are running. In Windows it is in C:\Windows\System32\drivers\etc
On OSX (and I believe Linux), it is in the /etc directory
The instructions for what to put in the file are in the file itself.
Here is mine (edited of course):
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
<insert IP here> <insert name here>
127.0.0.1 localhost
::1 localhost
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Thank you for your Nice and fast answer.
I'll try to do as soon as possible.
Thank's again.
Have a Great Day.