PipelineFX Forum

Qube! => Installation and Configuration => Topic started by: spanky on July 13, 2010, 03:32:22 PM

Title: GUI kills Supervisor network connectivity
Post by: spanky on July 13, 2010, 03:32:22 PM

Whenever the Qube gui is launched from the Sup or a Worker, the network connectivity of the Sup is lost.  This occurred with previous test, stopped occurring and now is happening again. Under what circumstances will a Sup lose it's connectivity?
We are trying out Qube with the default 2 licenses.

Title: Re: GUI kills Supervisor network connectivity
Post by: jburk on July 13, 2010, 06:14:50 PM

A few questions:

• does the supervisor stop responding to all hosts?
• does the supervisor still respond to the command-line utilities from the host running the GUI?  Try 'qbping'
• Is there a value defined for the "supervisor_override" in the QubeGUI preferences?

Title: Re: GUI kills Supervisor network connectivity
Post by: spanky on July 13, 2010, 06:21:04 PM

Yes, No and No....Sup loses all network connectivity til reboot.

Title: Re: GUI kills Supervisor network connectivity
Post by: jburk on July 15, 2010, 05:45:27 PM

Can you qbping the supervisor from the supervisor itself when it's unresponsive from the worker's point of view?

And do you need to reboot the worker or the supervisor?

Trying to determine if the GUI is crashing the supervisor.

Title: Re: GUI kills Supervisor network connectivity
Post by: spanky on July 15, 2010, 07:23:38 PM

The gui works locally (Sup) when this happens.
The Sup can qbping itself.
The Sup needs to be rebooted in order to restore it's network connection.

In the last 2 days however, the above problem has not occurred. Not sure if it's related to the new trial licence file we just received but it sure is a coincidence that we are not having this issue since installing the new trial license.