Recent Posts

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Announcements / Maintenance/Patch Release 7.0-2b of Qube! Now Available
« Last post by shinya on September 11, 2018, 08:41:03 PM »
Today we have released the 7.0-2b maintenance or patch version of 7.0-2 for Qube!.  This is a supervisor-only release that includes a fix to a critical bug introduced in 7.0-2a, and is recommended for any site currently using a 7.0-x supervisor.

The highlights from those fixes are as follows:
  • fix issue introduced in 7.0-2a supervisor where agenda-based jobs will not dispatch to instances.
  • add README-DB-VERSIONING.txt file, for informational purposes only.


The release notes for this specific release and all versions of Qube are available online:
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Announcements / Maintenance/Patch Release 7.0-2a of Qube! Now Available
« Last post by jburk on September 05, 2018, 07:35:29 PM »
Today we have released the 7.0-2a maintenance or patch version of 7.0-2 for Qube!.  This is a supervisor-only release that includes a few key fixes, and is recommended for any site currently using a 7.0-x supervisor.

The highlights from those fixes are as follows:
  • timeout value set via the API routine qbsettimeout() now respected more accurately
  • race-condition can dispatch the same agenda item to multiple instances
  • "running_monitor" background thread/routine would sometimes try to verify instance-worker combinations that don't exist in reality (and sometimes even non-existent instances), then put those instances back to "pending".
  • supervisor install fails on Windows where .py files are not associated with the python interpreter
  • supervisor fails to register dependencies of some jobs at submission, due to DB ERROR: duplicate key value

The release notes for this specific release and all versions of Qube are available online:
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Announcements / Maintenance Release 7.0-2 of Qube! Now Available
« Last post by jburk on August 16, 2018, 11:55:49 PM »
Today, we have released the 7.0-2 version of Qube!. It is a maintenance release with fixes for Qube! 7.0, and is a recommended upgrade for anyone running any version of Qube 7.0.

The highlighted changes and fixes are:
  • @CHANGE: add code to check supervisor_max_threads relative to the DB server's max_connections, and adjust it if it's too large.
  • @FIX: qbhosts, qbjobs, qblock, and qbmodify commands' "-group" option not working as expected.
  • @FIX: qbjobs should be case-insensitive for user name; qbhosts should be case-insensitive for host names
  • @FIX: fix issue where Qube 7 Perl API module doesn't load on Linux, causing Perl-based jobs such as the Maya jobtype job not be able to run.
  • @FIX: Qube API module for python 2.6 (_qb26.pyd) not loading on Windows

See the associated changes in the release notes:
http://docs.pipelinefx.com/display/RELNOTES/PipelineFX+Release+Notes

Download the Qube Installer:
https://www.pipelinefx.com/downloadversions/
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by jburk on August 10, 2018, 05:29:11 PM »
Are you able to submit a ticket to our helpdesk?  Are you with a Pipelinefx customer who is under support?

Send email to support@pipelinefx.com in order to submit a helpdesk ticket.
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by LDB on August 07, 2018, 09:58:48 PM »
i am using qube wrangler view 6.7-2
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Announcements / Maintenance/Patch Release 7.0-1d of Qube! Now Available
« Last post by jburk on August 07, 2018, 07:11:15 PM »
This morning we released the 7.0-1d maintenance or patch version of 7.0-1 for Qube!.  The changes are limited to ArtistView and the Data Relay Agent, and so customers already running Qube 7.0-1c should only find upgrading to be necessary if they are impacted by one of the issues listed below.

7.0-1d provides fixes which will be of interest to customers running ArtistView with Qube 7. The highlights from those fixes are as follows:
  • in-app submission UI's are not pre-populated
  • Adobe AfterEffects movie format comps are not submitted as a single-partition job
  • @FIX: Adobe AfterEffects JSON submission files are not deleted after submission

The changes to the Data Relay Agent are limited to the installation process:
  • DRA installation does not update older dra.conf config file which is still using v6 parameters
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by jburk on August 07, 2018, 05:41:20 PM »
Are you trying to resubmit with WranglerView or ArtistView, and which version of WV and AV are you using?
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by LDB on August 07, 2018, 04:19:21 PM »
yes i have all the access, with retry too. still not working.
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by Kevin MacPhail on August 07, 2018, 12:12:38 PM »
Hi LDB,

Check that your user account has been given 'retry' permissions within Qube!.  You can do this through the 'User Permissions' tab in WranglerView when logged in with a Qube administrator account (screenshot attached).

If you have any other questions please feel free to open a support ticket at support@pipelinefx.com, we would love to help you.

Thank you,

Kevin
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GUI / maya subinstanc not getting resubmitted
« Last post by LDB on August 07, 2018, 10:22:21 AM »
hi
i am trying to resubmit the failed frames after resubmit diloge box ..job is not getting resubmit . if i use qube in supervisor its working not on my local machine. please help me
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