DescriptionThe user is unable to submit a job to a 6.8-1 supervisor for certain jobtypes, most notably Maya and VRED. No indication is given to the user why the submission has failed, inspecting the supervisor's log shows:
ERROR: supervisor has rejected job(s) - maya support unavailableOperating systems affected:All platforms
Installing the fix with the Qube InstallerThe patched 6.8-1a supervisor package has been added to the publicly available 6.8-1 Installer manifest file. Start the Qube Installer on the supervisor and either re-download the 6.8-1 manifest from the public repository or select the 6.8-1 manifest from your local repository and select "Update" when informed a newer version of the 6.8-1 manifest is available. Select "Upgrade Installed", you should see in the version column that supervisor will be upgraded from 6.8-1 to 6.8-1a.
Installing the fix manuallyDownload the 6.8-1a supervisor installation package for your supervisor's operating system at
http://repo.pipelinefx.com/downloads/pub/qube/6.8-1/ImpactSchedule 15 minutes of downtime for the supervisor to install the patch. If patching a 6.8-1 supervisor you will not need an updated license key.