Author Topic: GUI crash on windows  (Read 3888 times)

kondason

  • Jr. Member
  • **
  • Posts: 3
GUI crash on windows
« on: November 29, 2010, 02:49:33 PM »
hello,
when i'm tying to run qube.exe it crashe and tells me:
appname:qube.exe
appver:6.0.2.0
modname:phyton24.dll







[attachment deleted by admin]

Scot Brew

  • Hero Member
  • *****
  • Posts: 272
    • PipelineFX
Re: GUI crash on windows
« Reply #1 on: November 29, 2010, 08:11:30 PM »
We have seen a few Windows systems with this issue and we are putting a few checks in for the next release to handle the known ones.  To help us out with tracking this one down, please run the QubeGUI from the commandline and specify a log file.  That should provide the traceback of the crash.

qube.exe --stdout C:\temp\stdout.txt --stderr C:\temp\stderr.txt

kondason

  • Jr. Member
  • **
  • Posts: 3
Re: GUI crash on windows
« Reply #2 on: December 01, 2010, 09:10:11 AM »
thanks,
so here are the results

[attachment deleted by admin]

Scot Brew

  • Hero Member
  • *****
  • Posts: 272
    • PipelineFX
Re: GUI crash on windows
« Reply #3 on: December 03, 2010, 10:02:07 PM »
Thank you.  The "pywintypes.com_error: (-2147217388, 'OLE error 0x80041014', None, None)" issue seems to be specific to some Windows machines.  We have put a check in to catch the exception when it is thrown. 

That fix will be available in upcoming releases for 6.0.3 and 6.1.0 of the QubeGUI this month.

kondason

  • Jr. Member
  • **
  • Posts: 3
Re: GUI crash on windows
« Reply #4 on: December 05, 2010, 07:56:13 AM »
great thanks