Author Topic: Workaround for "Qube GUI failed to start because its side-by-side configuration"  (Read 5048 times)


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QubeGUI v6.3.0 fails to start on Windows Server 2008 - R2 with the following:

"Qube GUI failed to start because its side-by-side configuration is incorrect."

While this was tested on Windows 7 and Vistta, this error has been encountered by some of our customers running the GUI on Windows Server 2008 - R2.  This is due to a DLL that's missing or the wrong word-size (64-bit vs 32-bit).

The workaround for now (until we release a new version with the correct DLL's) is to download a portable version of the Visual Studio 2008 Runtime DLL, available at:

When you unzip this file, it will contain 4 files.  Copy these 4 files into 2 separate locations:

C:\Program Files (x86)\pfx\qube\bin
C:\Program Files (x86)\pfx\qube\bin\graphviz

You should then be able to run the GUI, as well as use the new dependency graph tab in the Jobs view.

The dependency graph tab is hidden by default; to enable it, go into QubeGUI->File->Preferences and enable "Show Dependency Graph View". 

This is a new tab which will allow you to see the dependencies between jobs.  If you don't utilize the job dependencies in Qube, where one job waits for another, then you should leave this view disabled (hidden).