Error In Qube

[connnor.v]

Can you please tell me the cases in which the following would be displayed for a job?

Stderr:

got work: 41795:80-89 - running

Starting "C:\Program Files\Autodesk\Maya2012\bin\mayabatch.exe"
// Maya exited with status 209
ERROR: exit status: 211
requesting work for: 41795.2

Stdout:

Error: File not found.:
Error: Cannot load scene "Z:\mmm\sp01\pub\seq\360\360_0035\cache\QueenStandard\004\face\faceRender.ma". Please check the scene name.
-------------------------
SUMMARY of OUTPUT_PATHS:
No output paths found.
-------------------------
SUMMARY of HIGHLIGHTS:
No highlights found.
-------------------------
SUMMARY of ERRORS:
No errors found.

[BrianK]

From what we see here, the tell tale is:

Error: File not found.

Assuming you're running in service mode, the proxy user does not have access to Z:\mmm\sp01\pub\seq\360\360_0035\cache\QueenStandard\004\face\faceRender.ma.  You can verify this by running a test job: Submit > Tests > Test (dir) job...  In the "File" parameter, browse to that file, then submit.  I suspect you will get a "file not found" as well.

It is important to know that when Qube is running as a service, the service is owned by the system user and is run by some proxy account (the local account "qubeproxy" by default).  The proxy account never actually logs in, so any sort of login policies that may mount drive will not actually be run.

The solution depends quite a lot on how your windows network is set up:

• If you are using active directory and your storage is part of the domain, you may be better suited using an AD account as the proxy user rather than the local qubeproxy account. See http://docs.pipelinefx.com/display/QUB064/proxy_account
• If you are not using a domain, you may be able to get away with creating an account on the file server called "qubeproxy" with the same password as the render nodes (which, by default is Pip3lin3P@$$wd)
• You can set up a worker drive map: http://docs.pipelinefx.com/display/QUB064/worker_drive_map
• You can run in desktop user mode rather than service mode: http://confluence.pipelinefx.com/x/N4Ac