Hey arenyart,
Ah ok, that makes more sense to me now. Using upgrade_supervisor --reset literally blows away the entire database. Qube! doesn't use any other mechanism to store stateful data. So by using the command, you've already toasted all of the supervisor's internal caches.
Given that you're using the qbwrk.conf to configure your hosts, I'm assuming that your configuring using the host's name. If you would like us to review the settings, you're free to post the file here, or if you want we can switch to support@pipelinefx.com which is easier to keep confidential.
A.