Recent Posts

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11
GUI / Re: maya subinstanc not getting resubmitted
« Last post by jburk on August 10, 2018, 05:29:11 PM »
Are you able to submit a ticket to our helpdesk?  Are you with a Pipelinefx customer who is under support?

Send email to support@pipelinefx.com in order to submit a helpdesk ticket.
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by LDB on August 07, 2018, 09:58:48 PM »
i am using qube wrangler view 6.7-2
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Announcements / Maintenance/Patch Release 7.0-1d of Qube! Now Available
« Last post by jburk on August 07, 2018, 07:11:15 PM »
This morning we released the 7.0-1d maintenance or patch version of 7.0-1 for Qube!.  The changes are limited to ArtistView and the Data Relay Agent, and so customers already running Qube 7.0-1c should only find upgrading to be necessary if they are impacted by one of the issues listed below.

7.0-1d provides fixes which will be of interest to customers running ArtistView with Qube 7. The highlights from those fixes are as follows:
  • in-app submission UI's are not pre-populated
  • Adobe AfterEffects movie format comps are not submitted as a single-partition job
  • @FIX: Adobe AfterEffects JSON submission files are not deleted after submission

The changes to the Data Relay Agent are limited to the installation process:
  • DRA installation does not update older dra.conf config file which is still using v6 parameters
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by jburk on August 07, 2018, 05:41:20 PM »
Are you trying to resubmit with WranglerView or ArtistView, and which version of WV and AV are you using?
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by LDB on August 07, 2018, 04:19:21 PM »
yes i have all the access, with retry too. still not working.
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GUI / Re: maya subinstanc not getting resubmitted
« Last post by Kevin MacPhail on August 07, 2018, 12:12:38 PM »
Hi LDB,

Check that your user account has been given 'retry' permissions within Qube!.  You can do this through the 'User Permissions' tab in WranglerView when logged in with a Qube administrator account (screenshot attached).

If you have any other questions please feel free to open a support ticket at support@pipelinefx.com, we would love to help you.

Thank you,

Kevin
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GUI / maya subinstanc not getting resubmitted
« Last post by LDB on August 07, 2018, 10:22:21 AM »
hi
i am trying to resubmit the failed frames after resubmit diloge box ..job is not getting resubmit . if i use qube in supervisor its working not on my local machine. please help me
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Known Bugs, Fixes, and Patches / Qube 7.0 Perl-based jobtypes fail to start on linux
« Last post by jburk on August 03, 2018, 08:57:36 PM »
We have reports of the Perl-based jobtypes on linux (Maya "LoadOnce"jobtype is the only current one that is still Perl-based) failing to start on linux workers with the qube-core-7.0 package installed, and exiting with the error:

Can't load '/usr/local/pfx/qube//api/perl/qb.so' for module qb: libQt5Core.so.5: cannot open shared object file: No such file or directory at /usr/lib64/perl5/DynaLoader.pm line 190.

We will be fixing this in our next build of the qube-core, but for now the work-around is to run the following command as the root user on each worker running Qube 7:

echo /usr/local/pfx/qube/lib/Qt > /etc/ld.so.conf.d/pfx.conf; /sbin/ldconfig
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Announcements / CentOS-7.4 Now Supported in Qube! Maintenance Release 7.0-1c
« Last post by jburk on August 02, 2018, 06:31:16 PM »
Full support for CentOS-7.4 has been added to the existing 7.0-1c maintenance release of Qube.  This includes all core functionality and the graphical user interfaces.

See What's New in Qube and Qube Release Notes
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Announcements / Maintenance/Patch Release 7.0-1c of Qube! Now Available
« Last post by pipelinescott on July 26, 2018, 06:04:43 PM »
This morning we released the 7.0-1c maintenance or patch version of 7.0-1 for Qube!. It contains several fixes that we believe may be of interest to several client installations of Qube!. The highlights from those fixes are as follows:

@FIX: Added time filters to job info API call (qb.jobinfo())
@FIX: Agenda items failing due to timeout won’t auto-retry
@FIX: 7.0-1 supe installer won’t work on platforms with python 2.6 (issue with init_supe_db.py script)
@FIX: Inaccurate cumulative cpu time for agenda items

You can download this latest version of Qube! here:
https://www.pipelinefx.com/downloadversions/

See the latest Qube! compatibility and tech specs:
https://www.pipelinefx.com/technical-specifications/

The Release Notes can be viewed here:
http://docs.pipelinefx.com/display/RELNOTES/PipelineFX+Release+Notes
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